- Support Department:
support@instantget.com
- Sales Department: sales@instantget.com
- InstantGet Frequently Asked Questions -- Answers to the questions most frequently asked by our users.
- How to use
If you didn't find an answer to your question in these documents, describe your problem to our
support team. Please make sure to include the following:- The URL to the file which you were trying to download.
- Which OS are you running?
- How do you connect to the Internet (through modem/local network/ADSL/etc.)?
- The copy of log for this download (choose "Copy" from the right-click menu in the log area to copy it to clipboard).
- InstantGet version (can be found in Help/About...).
- Detailed (step-by-step) description of the error or what happened.
- InstantGet version (can be found in Help/About...).
- Which OS are you running?
- Did you register your copy of InstantGet?
- When did you install InstantGet first time?
- Detailed (step-by-step) description of the error or what happened.
- InstantGet version (can be found in Help/About...).
- Which OS are you running?
- Did you register your copy of InstantGet?
- When did you install InstantGet first time?
- Detailed (step-by-step) description of the error or what happened. How often does the problem repeat?
Please note, that currently we can answer ONLY English email messages.